At Wild Loom Shop, we are committed to delivering your order as quickly and safely as possible. Please review the following Shipping Policy before placing your order.

Order Processing

All orders are processed after payment has been successfully confirmed.

Orders are typically processed within 2–5 business days.

Orders are not processed or shipped on weekends or public holidays.

During peak seasons, holidays, or promotional events, processing times may be longer than usual.

Shipping Time

Delivery times vary depending on your destination.

Estimated shipping times:

  • United States: 5–10 business days
  • Canada: 7–12 business days
  • Europe: 7–15 business days
  • Australia & New Zealand: 7–15 business days
  • Rest of the World: 10–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Rates

Shipping costs are calculated during checkout based on your delivery address and the items in your order.

Any available free shipping offers or promotions will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number, if available.

Tracking information may take up to 48 hours to become active after your order has been dispatched.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If an incorrect or incomplete address is provided, delivery delays or additional shipping charges may occur.

If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to update your order before it ships.

International Shipping

We proudly ship to many countries worldwide.

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Delayed or Lost Shipments

While we make every effort to ensure timely delivery, delays may occasionally occur due to factors beyond our control, including:

  • Severe weather conditions
  • Customs inspections
  • Carrier delays
  • High shipping volumes
  • Public holidays

If your order appears to be significantly delayed or lost, please contact us and we will assist you in investigating the shipment.

Damaged Packages

If your package arrives damaged, please contact us within 14 days of delivery.

To help us resolve the issue promptly, please provide:

  • Your order number
  • A description of the issue
  • Clear photos of the package and the damaged item

We will review your request and work toward an appropriate solution.

Contact Us

If you have any questions regarding this Shipping Policy, please contact us.

Wild Loom Shop

Email: wildloomshop2026@gmail.com