Welcome to Wild Loom Shop (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when using our website.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following information.
Personal Information
This may include:
- Full name
- Email address
- Shipping address
- Billing address
- Phone number
- Order history
Payment Information
Payments are processed securely through trusted payment providers.
We do not store or have direct access to your complete credit card or payment information.
Device Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Operating system
- Device information
- Time zone
- Referring website
- Pages visited
- Time spent on pages
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Keep your shopping cart active
- Improve website performance
- Analyze visitor behavior
- Personalize your shopping experience
- Measure advertising performance
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Prevent fraud and unauthorized transactions
- Improve our products and services
- Personalize your shopping experience
- Analyze website performance
- Comply with legal obligations
We do not sell your personal information.
3. Order Processing
To process and deliver your order, we may use the personal information you provide, including:
- Name
- Shipping address
- Contact information
- Order details
This information is used solely for order processing, delivery, customer support, and related business operations.
4. Cookies
Cookies help us provide a better shopping experience.
We may use cookies to:
- Keep you logged in
- Remember cart contents
- Understand website traffic
- Improve website functionality
- Measure advertising effectiveness
You can disable cookies through your browser settings, although some website features may not function properly.
5. Advertising and Analytics
We may use analytics and advertising tools to better understand how visitors interact with our website and to improve our marketing efforts.
These tools may collect information such as:
- Website traffic
- Product popularity
- Customer behavior
- Marketing performance
This information is collected through cookies and similar technologies.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill your order
- Provide customer support
- Comply with legal and tax obligations
- Resolve disputes
- Enforce our agreements
When personal information is no longer required, it will be securely deleted or anonymized where appropriate.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw marketing consent
- Request a copy of your personal information
- Object to certain processing activities
To exercise any of these rights, please contact us using the information provided below.
8. Data Security
We implement reasonable administrative, technical, and organizational measures to safeguard your personal information.
While we strive to protect your data, no method of electronic storage or Internet transmission can be guaranteed to be completely secure.
9. Children’s Privacy
Our website is not intended for children under the age of 13 or the minimum legal age required in your jurisdiction.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.
10. International Data Transfers
Your information may be processed in different countries where necessary to operate our business and provide our services.
When required by applicable law, we take appropriate measures to ensure your personal information remains protected.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes become effective immediately upon publication on this page. The “Last Updated” date at the top of this page will always indicate the most recent revision.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Wild Loom Shop
Email: wildloomshop2026@gmail.com
